Ad Vital is an AI-powered practice management platform built specifically for aesthetic practices and medspas. It simplifies, organizes, and optimizes your operations through automation and AI, leading to increased efficiency, reduced staff workload, improved patient communication, and ultimately, higher revenue and practice growth.
Ad Vital leverages AI in several ways, including an AI Chatbot that can book appointments and answer basic patient questions after hours. Additionally, our platform uses automation to create optimized patient journeys for each treatment you offer, nurturing leads and guiding them through the process with personalized communication, all on autopilot. This frees up your staff to focus on providing exceptional care and building relationships with patients.
Ad Vital provides a centralized communication system encompassing text messaging, email, phone calls, voicemail drops, and even direct messages on social media platforms. This ensures you can reach your patients effectively and manage all leads from various sources in one convenient location, with a clear timeline and timestamps for complete transparency.
Ad Vital integrates seamlessly with your existing marketing tools and platforms, allowing you to track the effectiveness of your campaigns with clear reporting and analytics. You’ll be able to see which marketing efforts are driving results and which ones need adjustment, leading to better optimization and return on investment.
Yes! Ad Vital is designed to integrate with various EMR systems, ensuring a smooth transition and avoiding data silos. This allows you to maintain a unified platform for managing your practice, with patient information flowing seamlessly between systems for a comprehensive view of your operations.
We have a technical onboarding and then staff training sessions during the onboarding process. We have a 24/7 Live chat support and a monthly client success meeting and also have office hours weekly. We want you to succeed!
It is a 1 year contract.
Every month we add complimentary messaging credits to your account based on what package you have selected above. For example if you choose Auto-Pilot, you get $300 in free messaging credits. The pricing below outlines how much each email, AI word, AI image, text, and call mins cost. Complimentary credits do not roll over every month.
Will depend on your contract as rates fluctuate
If you run out of messaging credits, your account is billed per the pricing for usage past the credits of the package.
A2P, or Application-to-person messaging, is when a business sends automated SMS or MMS messages to a person or group of people. According to U.S. regulations, you must register your phone number as an A2P 10DLC campaign. Effective July 5, 2023, U.S. messages may begin being blocked if they are improperly registered. A2P 10DLC continues to evolve and our telephone partner, Twilio, continues to stay current with the updates. Thankfully, Ad Vital CRM manages the complexities of your A2P campaign registration and fees are included in onboarding fees.
We currently offer the product in North America (USA)
We integrate with Nextech, Symplast, Zenoti, 4D, AdvancedMD and any EMR with an open API.
We do not use Zapier or Make since they are not Hipaa-compliant.
Workflow AI is a way we have enabled you to utilize ChatGPT in automation without needing your own OpenAI api key. You are able to answer SMS messages, emails, create tasks, etc. using AI.The pricing is outlined below.
Workflow AI Action – $0.036 per action
We integrate with Nextech, Symplast, Zenoti, 4D, AdvancedMD and any EMR with an open API.
We do not use Zapier or Make since they are not Hipaa-compliant.
Workflow AI is a way we have enabled you to utilize ChatGPT in automation without needing your own OpenAI api key. You are able to answer SMS messages, emails, create tasks, etc. using AI.The pricing is outlined below.
Workflow AI Action – $0.036 per action
Ad Vital AI chat assistant is a new platform integrated with Ad Vital CRM to enable you to deploy a chat assistant powered by ChatGPT and other future AI models on your web chat, instagram messages, Facebook messages, and Google Business messages. The chat assistant has a knowledge base that you can update to help it answer unique questions about your practice and treatments.
Yes, all the data stored in the CRM is located on a server and database that meets the strict guidelines of HIPAA compliance. Emails are set up with HIPAA-grade encryption for transmitting sensitive materials via MailGun integration. However, how you use the platform specifically with PHI will dictate if the platform stays HIPAA compliant. You are responsible for using the platform in a HIPAA-compliant manner. We provide best practices to maintain security.
We want you to grow your brand with all the marketing channels you use now and in the future.
We offer live chat support and a help center within the app. Our support team will answer every ticket within 24 hours with most tickets responded to within 2-4 hours.
