Kaia for plastic surgery practices
AI Receptionist for Plastic Surgeons. Keep Consults Moving.
Support inbound inquiries, scheduling, follow-up, and team handoffs without asking your team to choose between the phone and the person in front of them.
A prospective patient’s first question may arrive when your front desk is helping someone in person. Kaia gives plastic surgery practices a consistent first response and a clear path toward the next appropriate step.
A clearer response path
Keep the first interaction connected to the rest of the practice.
Kaia is designed to help the front desk start and organize routine inquiry conversations. Your practice defines the guardrails, and people remain responsible for the conversations that require their expertise.
Respond to inbound inquiries
Kaia can answer common non-clinical questions and orient prospective patients to the next step your practice has defined.
Coordinate scheduling
It can guide inquiry conversations toward available scheduling options and send the details to the right workflow.
Continue the follow-up
Your team can use Kaia to keep a conversation moving when a prospective patient needs time before deciding on a next step.
Use English or Spanish
Kaia can support conversations in English and Spanish so your practice can offer a clearer first interaction to more callers.
Collect deposits under your policies
When your practice’s process calls for it, Kaia can guide a caller through deposit collection according to your defined policies.
Hand off to your team
Questions that need judgment, nuanced discussion, or a personal response can be routed to the appropriate human team member.
Designed to support people
A steadier front-door experience, with people in the center.
Plastic surgery inquiries can call for care, discretion, and a well-timed handoff. Kaia is a support layer for defined administrative workflows, not a substitute for clinical judgment or the relationship your team builds in person.
- Your team sets the scheduling, follow-up, and deposit policies it follows.
- Human staff remain available for sensitive, complex, and practice-specific conversations.
- Clinical questions and decisions stay with qualified members of your practice.
Questions practice owners ask
Frequently asked questions
What does an AI receptionist for plastic surgeons handle?
Kaia can help plastic surgery practices respond to inbound inquiries, share practice-defined non-clinical information, guide scheduling steps, continue follow-up, collect deposits under practice policies, and hand conversations to a human team member when needed.
Can Kaia schedule plastic surgery consultations?
Kaia can guide prospective patients toward the scheduling options and process your practice has defined. Your team controls the scheduling rules and can review or take over conversations when appropriate.
Does Kaia replace my plastic surgery front-desk team?
No. Kaia is designed to assist with routine first-response and administrative workflows. Your front-desk and clinical teams retain their roles in personal, complex, in-person, and clinical interactions.
Can Kaia communicate in Spanish?
Kaia can support inbound inquiry conversations in English and Spanish, while following the practice workflows and escalation paths you establish.
How are questions that need a person handled?
Your practice can define when Kaia should hand a conversation to a human team member. That handoff is useful for questions requiring personal attention, practice-specific judgment, or clinical input.
A walkthrough for your workflow
Bring the inquiry path your team wants to improve.
We can talk through how Kaia handles the first response, scheduling steps, follow-up, deposits under your policies, and when a human team member should take over.
Book a Walkthrough