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Vital Pay

Keep more of every case.

On a $10,000 case, processing and financing fees can quietly take hundreds to thousands of dollars. Vital Pay gives patients card, ACH and financing side by side, and you take home the same amount either way.

Vital Pay is Kaia's payment system for aesthetic practices. It takes cards and ACH, stores payment methods, sends text payment links, and lets Kaia take deposits during the booking conversation. At $100K a month in volume, practices keep about $72,780 more a year.

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Card and ACHDeposits in the conversationText payment links
$10,000 case · what you take homeExample
  • Financing · 13.5% fee$8,650
  • Card · patient pays $9,000, 4.1% fee paid by patient$8,650
  • ACH or cash · no fee$8,650
Your take-homeThe same, every time

Example from the Vital Pay pricing model. Your rates and pricing may differ.

One loop

Kaia captures the deposit. Vital Pay settles it. Catch reports it.

No separate terminal, no re-keying, no end-of-day reconciliation by hand.

Capture

Deposits while booking.

Kaia takes card or ACH during the call or text, under your deposit policy.

Settle

Card, ACH, financing.

Patients choose. Stored methods make balances and memberships easy.

Report

Every dollar in Catch.

Deposits, balances and revenue by procedure, written back to the patient record.

Recapture calculator

What fees cost you this year.

Set your monthly payment volume. The model assumes about 2.93% in traditional card processing you no longer pay, a 9.5% average financing fee, and about 33% of volume financed.

At $100K a month: $35,160 back from card and ACH, $37,620 back from financing fees.

Kept by your practice, per year

$72,780

  • Card and ACH fees recaptured$35,160
  • Financing fees recaptured$37,620
  • Per month$6,065
  • Over 5 years$363,900

Illustrative estimate based on the assumptions above. Not a quote.

What's included

Payments that fit how patients actually pay.

  • Card and ACH processing
  • Stored payment methods for balances and memberships
  • Deposits taken during booking conversations
  • Text payment links for deposits and balances
  • Financing shown next to card and ACH
  • Payments written back to the patient record
A practice team reviewing the day's numbers together

What owners ask first.

What payment methods does Vital Pay accept?

Card and ACH, plus stored payment methods. Patients can also choose financing. Text payment links work for deposits and balances.

How does Vital Pay save on processing fees?

Patients see card, ACH and financing side by side. Card fees are paid by the patient, and ACH costs nothing to the practice. You take home the same amount no matter how they pay.

Can Kaia take a deposit with Vital Pay?

Yes. Kaia takes the deposit by card or ACH while she books the visit, under the policy you set.

Does Vital Pay post to my EMR?

Deposits and payments write back to the patient record in supported EMRs, so your front desk doesn't re-enter them.

Keep reading

AI receptionistCatch reportingROI calculatorPricing

See your own numbers.

A 20-minute demo. We'll show you a scored consult, how Kaia answers your phones, and where your practice is most likely losing patients.

Book a demo Call Kaia live: (832) 835-5730