Changelog

What's new in Kaia, newest first. Each entry says what changed and what it means for your practice.

Questions about an update? Email support@advital.app.

October 2026

Collect on a quote with the full payment plan in view

October 30, 2026

When you collect payment on a quote's invoice, you see the full payment breakdown. The right amount gets collected every time.

Choose which ad account Kaia reports on

October 30, 2026

Pick the exact Facebook and Instagram ad account to connect. You only see the accounts your practice has shared.

Partial refunds

October 29, 2026

Refund part of a card or cash payment. A refund can never be more than what the patient paid.

Publish a booking widget

October 29, 2026

Publish a booking widget on your website, share its link and preview every step patients will see. People who book become patients in Kaia automatically.

Simpler communications settings

October 29, 2026

Each channel now has its own tab. Texting registration walks you through each step in plain language.

Transaction details with refund and void

October 28, 2026

Open any transaction to see its details, then refund or void it in one place.

More reliable Facebook and Instagram messages

October 28, 2026

Connecting takes one pop-up. Kaia confirms messages will arrive before you go live.

Easier-to-read inbox

October 27, 2026

Conversation threads get more room on screen, so long messages and emails are easier to read.

Refund emails

October 27, 2026

Patients get an email automatically when a refund is started.

Better imports

October 27, 2026

Imported records match patients more accurately. Imported history shows on the patient's page.

Chart documents

October 21, 2026

Verify photo ID and create superbills from the patient's Documents tab.

Clinical governance tools

October 21, 2026

Set standing orders and co-sign rules. Providers can co-sign consents right from the chart.

Pull in your latest ad leads

October 16, 2026

Bring recent Facebook lead form leads into Kaia with one click.

Kaia launches as one platform for your practice

October 15, 2026

Sales analysis, the AI receptionist, CRM, Vital Pay, Catch reporting and the EMR now work together as Kaia. One patient timeline and one place to see where patients slip away.

Know who's messaging

October 15, 2026

New Messenger and Instagram threads show the sender's name.

Facebook and Instagram DMs in your inbox

October 9, 2026

Connect your Facebook Page and Instagram account, then read and reply to DMs next to your calls and texts.

Smoother new patient booking

October 8, 2026

Booking a first-time patient takes fewer steps.

Website chat in the inbox

October 5, 2026

Chats from your website land in the Kaia inbox, and your team can reply directly.

Procedure picker for plastic surgery

October 5, 2026

Choose the procedure from a list when you set up plastic surgery consults.

September 2026

Booking and messaging fixes

September 15, 2026

Auto-booking, texting and messaging are more reliable.

Desk phones

September 3, 2026

Connect office desk phones with ring groups and a dial plan, so calls reach the right people.

Plan modules

September 1, 2026

Turn on the Kaia modules that match your plan.